FAQ

How long is shipping?

    It takes 2-5 days to process the order. All of our items are handmade by order therefore international orders usually take 2-3 weeks to arrive. If your order has not arrived after 4-5 weeks, please contact us.

    Do you ship internationally?

    We ship to USA, Canada, UK, Australia and New Zealand.

    Yes, we can also ship to most countries in the world.

    How much is shipping?

    Shipping is FREE for USA, Canada, UK, Australia and New Zealand.

    for the unless otherwise stated.

    Only a few of my items have arrived, why is that?

    We are an international store meaning we have fulfillment centers around the world. In some cases we may split your order in multiple packages to send the products as soon as possible. If you are not sure if your order will come in multiple shipments, please contact our customer service.

    What if my package has not arrived?

    If your order has not arrived after 4-5 weeks after placing your order, please contact us immediately so we can help you.

    My item was damaged when delivered, what now?

    Contact us with photos of the broken item. We will gladly refund you or send a replacement.

    My card got declined, what do I do?

    If your card got declined we usually recommend trying to pay through PayPal.

    Didn't find the answer you were looking for?

    Contact our customer service.